Car Repair Hotline Cases

EXPERT:What car is it?
MECHANIC:A 2014 C-Elysée.
EXPERT:Do you have a VIN number?
MECHANIC:Sure! Can I dictate?
EXPERT:Please.
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EXPERT:Is this a diesel?
MECHANIC:Yes, 1.6 HDi. BlueHDi.
EXPERT:What year is that Partner?
MECHANIC:One second... 2019 and that's a 100 horsepower engine...
EXPERT:Yes, yes, it's a BHY motor, I know this engine. So nineteen... nice. And you've got trouble codes in the engine?
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MECHANIC:and my question is... how should this be done? Is there a manual for it?
EXPERT:Do you want to remove the entire mechatronics module? Or just the ECU?
MECHANIC:Yes. I mean the ECU, just the ECU.
EXPERT:But you know what, this is a 2017 car... what code does the transmission have?
MECHANIC:DQ381.
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